Returns & Exchanges
At Teddy Baldassarre, we want you to be completely satisfied with your purchase, which is why we offer a 7-day return period for all unworn timepieces and accessories in their original condition. Please ensure all protective plastics and tags remain intact to qualify for a full refund or exchange.
Initiate Your Request
Visit our returns portal or contact our concierge team with your order number and email address to begin the return or exchange process.
Prepare the Package
Carefully pack your item in its original brand packaging, including all warranty cards, manuals, and accessories, to ensure it is protected during transit.
Ship Your Return
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location, ensuring you obtain a receipt for tracking.
Inspection and Refund
Once our specialists verify the item's condition, we will process your refund to the original payment method or issue store credit within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing